Bulk-Billing:

• All Pensioners (except when Fine Needle Aspiration Biopsy (FNAB) or Bone Mineral Densitometry (BMD) are performed.

• Patients experiencing financial difficulties at referring Doctors request.

 

Private Patients:

• In all other circumstances we request full-payment for studies on the day of the test.

• A portion of this payment is then claimed back from Medicare.

• We accept all major credit cards: Visa, Mastercard, Amex, Diners.

• Medicare re-imbursements directly into your designated account are now possible. If you prefer to visit a Medicare branch to receive re-imbursement, you may do so as well. Click here to find where the nearest Medicare branch is.

• If you wish to post your claim, we can provide you with the appropriate Medicare claim form or simply click here to see and print the form.

 

What billing or insurance information will I receive?

• ​Upon full payment of your bill, a receipt will be issued. This should then be taken to Medicare (if you are lodging your claim yourself). Otherwise, you may want to retain your receipt for your records only.

• Depending on your Private Health Insurance, it may or may not cover any gaps incurred. Check with your insurer.

• If you are bulk-billed, we only require your signature and there are no receipts issued (unless a copy is requested).​

 

How long will it take to get things settled with Medicare?

• Re-imbursement from Medicare can be done on the same day. We can do this for you or you can visit a Medicare branch. Click here to find where the nearest Medicare branch is.

​

​What is the gap and why does it exist?

• The gap is the difference between what the study actually costs and what Medicare gives you back (the rebate).

• This difference is simply the shortfall required to cover the expenses of having such a test.

​Bone Mineral Density (BMD or DEXA) Billing:

• For all Bone Mineral Density studies, there is an upfront fee in the range of $100 - $150.

• The exact fee needs to be determined when we have assessed your medical history and Medicare criteria.

• You will be able to claim a portion of these fees back form Medicare (pending your medical history).

• If you have any queries concerning these fees, please feel free to contact us on 9519 9666.

• ​Thank you for your understanding.